Add real time location intelligence to you field operations enabling teams to plan, schedule, collaborate and serve your customer even better.
Use in built industry standard field scenarios for operations on field. Roll out new workflows and forms on the fly. Field Mobility was never this easy.
With easy to use JSON or webservice APIs connect your backend systems in double quick time. Enable access to dasboards and reports to field executive.
Equip your field worker to visualize route at the start of the day and plan visits ahead of time.
Complete field tasks on the go, collect data and obtain customer signatures at their doorstep. Eliminate time consuming and expensive data entry operations.
Keep your customer informed with intelligent triggers that are based on the field executives actions.
Capture photos and audio during the field activity.Enable a richer data for analysis and compliance.
View, Request and Update spare part requests directly through mEdge while on site or on the go.
Start collecting credit card or cash with in built support for mPOS devices.
Save updates now and synchronize with server automatically when Internet becomes available
The platform is equipped with dashboards and simple visualization tools for everyday operations. In-depth reports provide data to asses effciency and build best-in-class.
Secure activation for authenticated access. Our remote data wipe techlonogy assures tension free operations in case of loss/theft of phones or change in users.
CONNECT - your field operations to office operations with real-time access to information and people. OPTIMIZE - your decision making with co-ordinated field teams and improved first visit resolution. GROW - your business with reduced field operation costs and improved customer satisfaction.
Step 1 : Connect backend, Install mEdge and push field jobs.
Step 2 : Field Resource receives tasks on app, completes job and instantly updates details of completion.
Back office operations – monitor, report, analyse and optimize field processes